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Intake software for service businesses

Not another
chat bubble.

A chat widget collects an email and goes quiet. IntakeOwl walks your customer through the questions a good dispatcher or front desk would ask, photos included, and emails you one structured brief.

A 2 AM emergency or a Tuesday booking — either way it lands qualified. See it below, then answer a few quick questions to build your own.

The same request, two ways.

The story runs left to right and ends in your inbox. Nothing is emailed and no account is created.

1 · The old way — and the brief it becomes

The old way — a chat bubble

Name
Phone

“Thanks! We'll call you back.”

Owner's inbox · 2:07 AM CT · sample brief
Flagged emergency
Service: Commercial refrigeration
Problem: Walk-in cooler or freezer not holding temperature
Priority: Emergency — product reported at risk
Unit: Walk-in freezer · Reading: ~24°F (should be 0°F) · Manufacturer: not sure
Location: distribution warehouse, 30318
Preferred contact: phone

Dictated in Spanish (sample)
Customer's words — Spanish (sample): “El congelador no enfría y la comida se está echando a perder.”
English (sample): “The freezer isn’t cooling and the food is starting to spoil.”

What a dispatcher would note: rising box temperature on a freezer points to a defrost, airflow, or refrigerant issue — worth confirming whether the fans run and whether ice has built up on the coil before rolling a truck with parts.
Attachments (sample)Sample glass-door reach-in cooler (illustrative)Sample commercial reach-in refrigerator stocked with product (illustrative)Sample frost buildup inside a freezer (illustrative)sample-work-order.pdfas many photos as the job needs

2 · Where it sits on your site

What a visitor sees

A real 1920×1080 screen, to scale. Tap a spot to seat it — and any placement can add a companion button, so the clock decides who is on screen.

We render a stylized preview from your site's name and colors. Nothing is installed.

3 · The real form — go through it yourself

Request service · Sample Cold-Chain Co. (demo)
Sample Cold-Chain Co. (demo)

Step 1 of 9

What's happening with the refrigeration?
If there's a gas smell or fire risk, follow your safety procedures and call the appropriate authority first.
More detailsThis form sends a repair request to the business you're contacting.

4 · What lands in your inbox

The owner's inbox — builds as you answer
ServiceCommercial refrigerationSample Cold-Chain Co. (demo)

Answer on the left — each answer prints here, then the finished brief lands after you submit.

What makes a request “qualified”

How it works →

IntakeOwl isn't a chatbot, and that's on purpose. It runs a short, fixed set of questions and lets people dictate answers by voice where that's easier, so what you get is a structured brief, not a transcript to read back through. We don't build voice bots or chat agents.

Vertical questions, not a blank box

You just answered a refrigeration set — a walk-in temperature, the affected unit. A grooming booking or a roof leak asks something else entirely, and each form knows the difference.

A photo does the explaining

The data-plate photo in that brief is often what decides which part rides on the truck. In everyday niches, a photo still cuts the back-and-forth before anyone picks up the phone.

A brief, not a transcript

One readable page — the problem, how urgent, where, who to reach, the photos, a short summary. It reads like a person wrote it, because it's built from real answers.

A different question set for every niche

From an after-hours emergency to a routine booking. Open one to see the questions and a sample brief for that trade.

EmergencyIn the live demo

Commercial refrigeration

Walk-ins, reach-ins, ice machines: is product at risk, which unit, and a nameplate photo captured before dispatch.

Emergency

Doors & loading docks

The anchor niche: overhead doors, dock levelers, gate operators — with the failure and a photo captured up front.

Emergency

Commercial roofing

Leaks, storm damage, membrane and drain problems — with the roof system, access, and a ground-level photo captured first.

Emergency

Emergency veterinary

One clinic's after-hours request line: the pet, the owner's own words, and contact — booking and routing only, no medical assessment.

Everyday booking

Pet grooming booking

The everyday pole: pet, size, coat plan, and service captured so a waitlisted studio books the right slot.

Everyday booking

Commercial pest control

Restaurants, warehouses, and food facilities: the pest, the zone, and a photo that IDs the species up front.

Everyday booking

Junk removal

What's going, the volume, the access, and a photo of the pile — enough to size the crew and truck before the quote.

Everyday booking

Auto detailing & wrap

Service, vehicle, mobile-or-shop, and photos of the paint and interior, captured before a detailing or wrap quote.

Your trade

Don't see your trade?

Every trade gets its own question set. Answer a few questions and we'll build yours.

Why trust a brand-new product

Security & data →

IntakeOwl launched in 2026. Instead of a wall of logos or a review count we can't back, here's what you can check yourself right now.

The demo is the proof

Everything above is the real engine, not a mockup. Run a request end to end and read the brief it produces — no account, no card, nothing emailed.

It's already running live

The same engine powers a working commercial door-and-dock intake today. That's where the vertical-question approach was proven before it became IntakeOwl.

Founder-run, and plain about it

It's new and built by its founder. We won't borrow other companies' logos or invent testimonials — when real customers have something to say, you'll hear it from them.

The briefs you see across the site are real sample outputs for each niche, clearly labeled as samples — not screenshots of a customer's data.

You don't set anything up — we do.

The pilot includes hands-on setup: we build your niche's question set for you. You get a hosted link and a QR code — no code on your website. If your form needs changing later, we make more involved edits for you — that's about your form, not about how fast you get back to your own customers.

Plans from $50/mo, everything included — photos on every request, no per-lead fees. Cancel anytime.

IntakeOwl launched in 2026 and is run by its founder. It's new — so instead of customer logos, the live demo is the proof.