Foundation requests that start with the crack, not a phone call
A foundation problem is worrying and expensive, and it's hard to describe over the phone. The intake asks calmly what's cracking, whether it's changing, and for a photo — so the request arrives with what an estimator actually reads, not just "my foundation might be cracking."
The questions this niche actually needs
A blank “how can we help?” box gets you a callback and three more questions. Here's what the foundation repair intake asks up front, so the request arrives ready to act on.
- What are you seeing — stair-step cracks in brick, sticking doors, sloping floors, or gaps opening up?
- Is it new or changing, or has it been there for years?
- What kind of foundation is it — slab, pier-and-beam, or basement?
- Roughly how old is the home?
- A photo of the crack or gap, ideally with a coin or tape for scale.
Try it — this is the real form
The same engine a paying business would use, running in demo mode. Answer a couple of questions and watch the brief that would land in the owner's inbox. Nothing is emailed and no account is created.
The real form — go through it yourself
What lands in your inbox
Answer on the left — each answer prints here, then the finished brief lands after you submit.
What the photo does here
A photo does what words can't here. A stair-step crack in brick, a horizontal crack in a basement wall, and a hairline in drywall are three completely different conversations — and an estimator can tell them apart on sight, along with the width and whether it's cosmetic settling or something structural. A coin or a tape in the frame for scale turns the photo into a measurement, so the first visit starts from a real read instead of a blank slate.
Request: Foundation assessment
Noticing: Stair-step cracks in brick or block outside
Situation: Changing — cracks are new or getting wider
Foundation: Slab on grade · Home age: 30–60 years
How long / changing (as given): "Noticed the brick crack about a month ago — it's
a little wider than when I first saw it, and a bedroom door started sticking."
Photos: 2 attached (exterior brick crack with a tape for scale, sticking door)
Location: 75043
Preferred contact: phone
What an estimator would note: a widening stair-step crack paired with a newly
sticking door on a slab points to active movement worth a prompt look — worth
confirming recent drainage or drought conditions and measuring the crack on site.What “structured intake” means here
A foundation intake is a hosted request form that captures what's cracking, whether it's changing over time, the type of foundation, and a photo before anyone comes out. Instead of "I think my foundation is cracking, call me," the estimator gets a one-page brief they can size up — the difference between a cold first visit and one that starts from what the photo already showed.
Where this is the wrong tool
This serves a single foundation or structural-repair business, taking assessment and repair requests. It isn't an engineering report, it makes no structural judgment on its own, and it doesn't send anyone out — it captures the request and hands the company a brief to follow up on.
See how it compares, or set it up
Every niche gets its own question set — browse the rest, or read how this differs from a chat widget or an answering service.